We respect your privacy. This policy explains what personal data we collect when you use our website (dealforgeproperty.co.uk), fill in our forms, book a call or work with us, why we use it, and your rights under UK data protection law.
Deal Forge Property Ltd is the "data controller" (the organisation responsible for your personal data). We are a company registered in Scotland, company number SC867870.
Registered office: Clyde Offices, Second Floor, 48 West George Street, Glasgow G2 1BP
Email: [email protected] · Telephone: 0141 673 1444
ICO registration number: ZC047549
You give us most of this directly through our forms, by email, by phone or in meetings.
The law says we need a valid reason (a "lawful basis") for each use of your data.
| What we do | Our lawful basis |
|---|---|
| Send you the guide you asked for and contact you about it | Your consent, given on our form |
| Send you occasional emails with new insights and opportunities | Your consent (only if you ticked the marketing box). Unsubscribe any time. |
| Arrange and hold a discovery or strategy call you book | Steps you ask us to take before entering into a contract |
| Provide our services if you become a client | Performance of our contract with you |
| Carry out identity and anti-money-laundering checks | Legal obligation (Money Laundering Regulations 2017) |
| Keep business, tax and accounting records | Legal obligation |
| Run our business, keep our systems secure and handle complaints | Our legitimate interests in running a well-managed, compliant business |
| Measure website use and the performance of our adverts | Your consent, given through our cookie banner |
We do not make decisions about you using purely automated means.
We never sell your data. We share it only with:
Some of our providers, including HighLevel, are based in or store data in the USA. When your data leaves the UK, we only use providers that protect it with safeguards recognised under UK law, such as UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or the ICO's International Data Transfer Agreement or Addendum. Contact us for details.
| Data | How long |
|---|---|
| Enquiries and guide requests, if you don't become a client | Up to 2 years after our last contact with you, unless you ask us to delete it sooner |
| Marketing preferences | Until you unsubscribe. We then keep your email on a suppression list so we don't contact you again. |
| Identity and anti-money-laundering records | 5 years after our business relationship ends, as the law requires |
| Client files, invoices and payment records | 6 years after the end of the financial year they relate to, for tax purposes |
We limit access to people who need it, use secure, password-protected systems, and require our providers to keep data confidential and secure. If a data breach is likely to put your rights at risk, we will tell you and the ICO where the law requires.
You have the right to:
To use any of these rights, email [email protected] or write to our registered office. There is normally no charge. We will reply within one month, or within three months for complex requests, and we will keep you updated.
To reduce unwanted calls and post generally, you can also register with the Telephone Preference Service (TPS) or the Mailing Preference Service (MPS). These do not stop messages you have agreed to receive.
Cookies are small text files saved on your device when you visit a website.
We only set analytics and advertising cookies if you accept them in our cookie banner. You can change your choice at any time through the banner or your browser settings. Blocking cookies may stop parts of the site working.
Our site and emails may link to other websites. We are not responsible for how they handle your data, so please read their privacy policies.
We may update this policy, for example if the law or our services change. The date at the top shows when it was last updated.